Legal notice

Alternative Dispute Resolution for consumers

If a dispute concerning a service agreement cannot be resolved through negotiation between the parties, the consumer can submit the matter to the Consumer Disputes Board (www.kuluttajariita.fi/en) for resolution.

If the dispute concerns a service agreement entered into online, the consumer may submit the matter to the Consumer Disputes Board via the European Commission’s Online Dispute Resolution Forum: http://ec.europa.eu/odr. In order to submit the matter, the consumer will need Procopé & Hornborg’s e-mail address: law.firm@procope.fi.   

It is recommended that the consumer contacts the Local Register Offices' Consumer Advisory Service (www.kuluttajaneuvonta.fi) before taking the matter to the Consumer Disputes Board.

Disclaimer

The information on this website does not constitute legal advice. If you need legal advice, please contact Procopé & Hornborg. The information on this website or the receipt thereof does not constitute an attorney-client relationship.

This website is provided on an "as is" basis and without any warranties of its correctness, accuracy, reliability, timeliness or adequacy.

This website and the information on this website are governed by Finnish law. Procopé & Hornborg is not liable for the uninterrupted or error-free operation of this website or for any damage relating to this website or the use of any information on this website, unless otherwise provided by mandatory legislation.

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Data Protection

Your privacy is important to us. Descriptions of all our personal data files are available at Procopé & Hornborg’s registered address Eteläesplanadi 18, 00130 Helsinki.

You may at any time review your personal data, request any incorrect information to be corrected, and, to the extent permitted by law, request your personal data to be removed.

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